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Neo N2 - User Manual

Version 1.0, Mar 22, 2012 | ENGLISH

0,87 MB

Neo N2 - User Manual

Version 1.0, Mar 22, 2012 | ENGLISH

0,87 MB

Neo N2 - User Manual

Version 1.0, Mar 22, 2012 | ENGLISH

0,87 MB

Neo N2 - User Manual

Version 1.0, Mar 22, 2012 | ENGLISH

0,87 MB

Initial Setup

How do I quickly set up my NEO Latte machine?

2,57 min Play icon

Overview of the NEO Latte machine

How do I rinse my NEO Latte machine?

1,1 min

How do I make my first coffee with NEO Latte?

1,49 min

How do I connect my NEO Latte machine?

0,5 min

Daily Usage

How do I clean my NEO Latte machine?

2 min

How do I maintain the jet nozzle?

1,55 min

What does the green LED light mean?

How do I compost my NEO pods?

1,13 min

How do I make great home compost?

1,45 min

How can I personalize my NEO Latte drinks?

1,47 min

How do I make the perfect latte macchiato?

1,2 min

How do I make the perfect hot chocolate?

1,02 min

Can I save my customized brew options to my NEO machine?

Can I restore the default brew options?

How do I reset my NEO machine to the factory settings?

How do I descale my NEO Latte machine?

2,19 min

Why does my beverage brew slower or colder than usual?

3,57 min

How often do I need to rinse the water tank in my NEO?

7 min

Why do my frothy beverages have less and lower quality milk froth than usual?

Machine Errors

What does the blue LED light mean?

0,43 min

What does the white LED light mean?

0,59 min

What does the steady yellow LED light mean?

0,46 min

What does a flashing yellow LED light mean?

1,24 min

What does the orange LED light mean?

2,38 min

What does the steady purple LED light mean?

2,18 min

Why do my frothy beverages have less and lower quality milk froth than usual?

2,18 min

How do I unblock the needle?

Why won’t my NEO Latte machine switch on?

Why is the icon on my NEO Latte machine lit, blinking or not lit?

What does a steady red LED light mean?

0,39 min

What happens when I abort the brewing process?

What does the white LED light mean?

Has my machine overheated?

What does a steady red LED light mean?

What does a steady red LED light mean?

What does a steady red LED light mean?

What does a steady red LED light mean?

What does a steady red LED light mean?

What does a steady red LED light mean?

What does a steady red LED light mean?

App Bluetooth Pairing

Why is it recommended to pair a device to my NEO Latte machine via Bluetooth?

How do I pair my device with my NEO Latte via Bluetooth?

Why can’t my device find my NEO Latte machine?

Why was the Bluetooth pairing with my NEO Latte machine unsuccessful?

Why has my NEO Latte lost Bluetooth connection?

Can multiple phones connect to my NEO machine?

App Wifi Pairing

Why hasn’t my Wi-Fi connection been detected?

Why doesn’t my Wi-Fi network appear?

Why did my Wi-Fi network fail to connect to my machine?

Why has my Wi-Fi network disappeared?

What can I do if my home is no longer connected to the internet?

Why can’t my NEO Latte machine register to my account?

Can my NEO machine connect to Alexa, Google Home, or Apple Home?

Why is my Wi-Fi network no longer supported?

Daily Connectivity

Why has the Bluetooth reconnection failed?

What if my Wi-Fi has changed?

What do I miss out on by not connecting to Wi-Fi?

What do I miss out on by not connecting to Bluetooth?

Why am I currently unable to connect to my machine?

What if my NEO machine is no longer connected to Wi-Fi?

Can multiple phones connect to my NEO machine?

Can my NEO Latte machine connect to Alexa, Google Home, or Apple Home?

Why is my beverage tracked as a "personal recipe"?

What should I do when a software update is available or in progress?

How do I disconnect my machine?

How do I reset my NEO Latte machine to the factory settings?

Premio

How does PREMIO CLUB calculate my points?

How do multiple family members use the same NEO machine?

Oops! An unknown error has occurred.

Why am I not receiving PREMIO CLUB points anymore?

Can I still earn points after brewing a coffee if I don't have my phone/app?

Videos

How do I make my first coffee with NEO Latte?

VIDEO

1,49 min

How do I maintain the jet nozzle?

VIDEO

1,55 min

How do I rinse my NEO Latte machine?

VIDEO

1,1 min

How do I connect my NEO Latte machine?

VIDEO

0,5 min

How do I clean my NEO Latte machine?

VIDEO

2 min

How do I descale my NEO Latte machine?

VIDEO

2,19 min

Why does my beverage brew slower or colder than usual?

VIDEO

3,57 min

How do I compost my NEO pods?

VIDEO

1,13 min

How do I make great home compost?

VIDEO

1,45 min

How can I personalize my NEO Latte drinks?

VIDEO

1,47 min

What does the white LED light mean?

VIDEO

0,59 min

What does a steady red LED light mean?

VIDEO

0,39 min

What does the orange LED light mean?

VIDEO

2,38 min

What does the blue LED light mean?

VIDEO

0,43 min

What does the steady purple LED light mean?

VIDEO

2,18 min

What does the steady yellow LED light mean?

VIDEO

0,46 min

What does a flashing yellow LED light mean?

VIDEO

1,24 min

Why do my frothy beverages have less and lower quality milk froth than usual?

VIDEO

2,18 min

How do I make the perfect latte macchiato?

VIDEO

1,2 min

How do I make the perfect hot chocolate?

VIDEO

1,02 min